Claims Department



No. Practice directive title Effective date

1. Rescinded (May 1, 2002)  
2. Rescinded (June 7, 2002)  
3. Modified Employment and Timely Return to Work (PDF 11kb) Nov. 23, 1995
4. Rescinded (May 1, 2002)  
5. Reviews by Managers (PDF 9kb) Jan. 10, 1996
6. (Provisional Rates)
Rescinded by #30 on Feb. 25, 2002
 
7. Exclusion of Certain Claims Costs from Experience Rating Calculations (PDF 7kb) June, 1996
8. Disclosure of Personal Information (PDF 12kb) Aug. 27, 1996
9. Criminal Injury Compensation Act (PDF 13kb) Sept. 23, 1996
10. Rescinded (May 1, 2002)  
11. Section 10(8) Transfer of Costs (PDF 5kb) Feb. 24, 1997
12.

(Claims Management and the Continuum of Care)
Rescinded by #23 on May 16, 2000

June 16, 1997
13. Rescinded (May 6, 2002)  
14. Suicide Threat Code (PDF 11kb) Nov. 28, 1997
15. Interjurisdictional Claims (PDF 11kb) May 25, 1998
16. Section 39(1)(e)-Relief of Costs (PDF 11kb) Aug. 4, 1998
17. Freedom of Information and Protection of Privacy (PDF 17kb) Aug. 25, 1998
18. Continuity of Income (Code R) Benefits (PDF 13kb) Aug 25, 1998
19. Payment of Public Trustee and Committee Fees
(PDF 8kb)
Aug. 25, 1998
20. Interim Third Party Business Processes (PDF 12kb) Dec. 14, 1998
21. (E-File Guidelines Update)
Rescinded by #27 on June 5, 2001
Feb. 17, 1999
22. Principals' Earnings Information (PDF 9kb) Feb. 22, 2000
23. Claims Management and Board-sponsored Rehabilitation Programs (PDF 28kb) May 16, 2000
24. Physician's Progress Report – Form 11 (PDF 12kb) May 10, 2000
25. Coverage and Wage Rates for Self-Employed Claimants (PDF 32kb) June 30, 2002
26. Part 3 Violations-Guidelines for Claims Staff (PDF 11kb) Dec. 17, 2001
27. E-File Guidelines Update – May 28, 2001 (PDF 32kb) June 5, 2001
28. Interest on Retroactive Wage Loss and Pension Lump-Sum Awards (PDF 18kb) Nov. 1, 2001
29. Section 39(1)(e) – Relief of Costs (PDF 14kb) Dec. 21, 2001
30. Provisional Rates (PDF 8kb) Feb. 19, 2002
31.

Overview of Amendments to the Workers Compensation Act and Amendments to Board Policies (PDF 20kb)

June 30, 2002
32. Net System of Compensation (PDF 25kb) June 30, 2002
33. Average Earnings – Initial and Long-term Wage Rates (PDF 44kb) July 16, 2002
34. Actual Loss Payments (PDF 15kb) June 30, 2002
35. Employment Insurance Benefits (PDF 13kb) June 30, 2002
36. Section 30 Benefits (PDF 16kb) June 30, 2002
37. Income Loss Payments (PDF 14kb) June 30, 2002
38A. Effective Dates and Transition Rules (PDF 28kb) Oct. 16, 2002
38B. Recurrences (PDF 22kb) Oct. 16, 2002
39. Mental Stress (PDF 10kb) June 30, 2002
40. Obligation to Provide Information (PDF 94kb) June 30, 2002
41. Duration of Benefits – Age 65 (PDF 10kb) Oct. 12, 2002
42. Appeals (PDF 22kb) June 30, 2002
43. Relief of Costs (PDF 98kb) Sept. 28, 2002
44. Overview of Changes to Permanent Disability Benefits (PDF 13kb) July 16, 2002
45. Permanent Partial Disability Benefits - Section 23(1) (PDF 14kb) July 16, 2002
46. Permanent Disability Benefits - Section 23(3) (PDF 29kb) July 16, 2002
47. Pending  
48. Retirement Benefits (PDF 15kb) July 16, 2002
49. Pending  
50. Overview of Amendments to Vocational Rehabilitation Services Policy (PDF 123kb) Nov. 1, 2002
51. Vocational Rehabilitation - Programs & Services (PDF 108kb) Nov. 1, 2002
52. Vocational Rehabilitation - Extent of Service (PDF 122kb) Nov. 1, 2002
53. Vocational Rehabilitation - Work Assessments (PDF 97kb) Nov. 1, 2002
54. Vocational Rehabilitation - Relocation (PDF 93kb) Nov. 1, 2002
55. Casual Workers (PDF 28kb) Nov. 20, 2002